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SKU 100000997

Panthenol 10% Soothing Cream 2p

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Star icon  4.76 Ratings 596 These verified reviews are sourced from Coupang - Korea's largest e-commerce platform.

$58.57$60.25Save 3%

Only at SkinSeoul

We want you to feel reassured when purchasing your skincare products on SkinSeoul, so we offer an authentic product guarantee for all orders. We ship all orders direct from our warehouse in Korea and we guarantee that we will refund your order in full if you believe your product is inauthentic. If you are concerned about the authenticity of your product, please send us an email and our team will be able to assist.

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We are happy to price match an authorized retailer within 15 days of the purchase date under the following conditions:

  • The item must be available to purchase on the competitor’s website. We do not price match from eBay or clearance stores.
  • The item must be the same brand, product, variant, and volume.
  • Clearance and final sale prices will be matched solely at the discretion of our support team.

If you would like to make a price matching request, please send an email to our team and we’ll be able to assist.

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Product Information

The LAPOTHICELL Panthenol 10% Soothing Cream 2p is a moisturizing and calming cream formulated with 100,000ppm of panthenol, designed to provide immediate hydration and prevent moisture loss for skin damaged by external irritants, with a cooling gel texture for soothing effects.
  • Contains 10% panthenol for effective moisturization of the skin.
  • Immediate hydration and prevention of moisture loss.
  • Soothing gel formula with a cooling sensation to calm damaged skin.
Reviews

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Only at SkinSeoul

Price Matching Guarantee

We are happy to price match an authorized retailer within 15 days of the purchase date under the following conditions:

  • The item must be available to purchase on the competitor’s website. We do not price match from eBay or clearance stores.
  • The item must be the same brand, product, variant, and volume.

Clearance and final sale prices will be matched solely at the discretion of our support team. If you would like to make a price matching request, please send an email to our team and we’ll be able to assist.

Only at SkinSeoul

Return + Exchange Policy

My order has arrived Faulty. What should I do?
Please contact our customer service team to report the issue. To assist us in effectively addressing the problem, please provide photos of the consignment note or shipping label, and videos showing the fault with the item. We request that you arrange for its return within the next 5 days. You have the selection of requesting an exchange 1 to 1 of the same product, or a full refund of the returned faulty item.
For Exchange request: Once we receive the returned item, we will begin the exchange process, there will be a refund of the return shipping cost, which will be credited back to your original payment method, once we have shipped out the replacement product, you will receive an email stating that your order has been packed and dispatched, this will include the tracking number and a URL for you to track the delivery status, your replacement product will typically reach you within 5-8 days.
For Full Refund request: Once we receive the returned item, we will begin the refund process, including the return shipping cost, which will be credited back to your original payment method.
We truly appreciate your understanding and are committed to ensuring your satisfaction with our products and services. If you have any further questions or need assistance with the return process, please do not hesitate to contact us.
My order has arrived Damaged. What should I do?
Please contact our customer service team to report the issue. To assist us in effectively addressing the problem, please provide photos of the consignment note or shipping label, and videos showing the damage on the item. We request that you arrange for its return within the next 5 days. You have the selection of requesting an exchange 1 to 1 of the same product, or a full refund of the returned faulty item.
For Exchange request: Once we receive the returned item, we will begin the exchange process, there will be a refund of the return shipping cost, which will be credited back to your original payment method, once we have shipped out the replacement product, you will receive an email stating that your order has been packed and dispatched, this will include the tracking number and a URL for you to track the delivery status, your replacement product will typically reach you within 5-8 days.
For Full Refund request: Once we receive the returned

Only at SkinSeoul

3x Authenticity Guarantee

We want you to feel reassured when purchasing your skincare products on SkinSeoul, so we offer an authentic product guarantee for all orders. We ship all orders direct from our warehouse in Korea and we guarantee that we will refund your order in full if you believe your product is inauthentic. If you are concerned about the authenticity of your product, please send us an email and our team will be able to assist.