SKU 100004247

Cica-Panthenol Cream

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We want you to feel reassured when purchasing your skincare products on SkinSeoul, so we offer an authentic product guarantee for all orders. We ship all orders direct from our warehouse in Korea and we guarantee that we will refund your order in full if you believe your product is inauthentic. If you are concerned about the authenticity of your product, please send us an email and our team will be able to assist.

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We are happy to price match an authorized retailer within 15 days of the purchase date under the following conditions:

  • The item must be available to purchase on the competitor’s website. We do not price match from eBay or clearance stores.
  • The item must be the same brand, product, variant, and volume.
  • Clearance and final sale prices will be matched solely at the discretion of our support team.

If you would like to make a price matching request, please send an email to our team and we’ll be able to assist.

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Product Information

The ANSWER NINETEEN Cica-Panthenol Cream is designed to intensively care for sensitive and tired skin, featuring ingredients like madecassoside and Centella Asiatica for damage management and high-concentration ceramides for skin barrier restoration. Additionally, it contains 10% panthenol to nourish fragile skin and address the root causes of skin problems.

This Set Contains:
– Cica Panthenol Cream 50g
– Cica Panthenol Cream 20g
  • Soothes and moisturizes sensitive and damaged skin, enhancing natural skin strength.
  • Contains high-concentration ceramides to aid in skin barrier restoration.
  • Enriched with 10% Panthenol to nourish fragile skin and address the root of skin problems.
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All Ingredients


Cica Panthenol Cream:
Water, Panthenol (10%), Hydrogenated Poly (C6-14 Olefin), Cyclomethicone, Cetearyl Alcohol, Caprylic/​Capric Triglyceride, 1, 2-Hexanediol, Niacinamide, Dimethicone, Glycerin, Glyceryl Stearate SE, Dimethiconol, Cyclopentasiloxane, Arctium Lappa Root Extract, Perilla Ocymoides Seed Extract, Piper Methysticum Leaf/​Root/​Stem Extract, Hydrogenated Lecithin, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Sodium Hyaluronate, Oenothera Biennis (Evening Primrose) Oil, Carthamus Tinctorius (Safflower) Seed Oil, Squalane, Cetearyl Glucoside, Cetearyl Olivate, Sorbitan Olivate, Hydroxyethyl Acrylate/​Sodium Acryloyldimethyl Taurate Copolymer, C12-16 Alcohols, Ceramide NP, Microcrystalline Cellulose, Glyceryl Acetate, PEG-100 Stearate, Palmitic Acid, Methylpropanediol, Polysorbate 60, Neopentyl Glycol Diheptanoate, Raffinose, Betaine, Cetyl Ethylhexanoate, Cellulose Gum, Hydrogenated Phosphatidylcholine, Creatine, Tocopheryl Acetate, Alcohol Denat, Adenosine, Polyglyceryl-10 Myristate, Lecithin, Stearic Acid, Polyglyceryl-2 Stearate, Disodium EDTA, Beta-Glucan, Polyglutamic Acid, Lysolecithin, Madecassoside, Acetyl Glutamine, Carnosine, Polyquaternium-51, Hydrolyzed Hyaluronic Acid

Only at SkinSeoul

Price Matching Guarantee

We are happy to price match an authorized retailer within 15 days of the purchase date under the following conditions:

  • The item must be available to purchase on the competitor’s website. We do not price match from eBay or clearance stores.
  • The item must be the same brand, product, variant, and volume.

Clearance and final sale prices will be matched solely at the discretion of our support team. If you would like to make a price matching request, please send an email to our team and we’ll be able to assist.

Only at SkinSeoul

Return + Exchange Policy

  • Damaged/Faulty Products: If your order arrives damaged or faulty, please reach out to us within 5 days. You can choose between a replacement (with return shipping refunded) or a full refund (including return shipping).
  • Hazardous Items (e.g., broken bottles): Simply provide us with a photo or video of the item, and we’ll process your refund or exchange—no need to return the product.
  • Change of Mind Returns: If you’ve had a change of heart, we accept returns within 7 days, as long as the product is unopened & unused. Return shipping costs will be covered by the customer, and refunds will be issued after inspection.
  • Refund Processing Time: Credit card: 7-14 working days, PayPal: 3-5 working days.
  • Missing Items: If anything is missing from your order, please contact our support team with your order details & photos, and we’ll make sure to send the missing items to you as soon as possible.

For assistance,email support@skin-seoul.com – we’re here to help!

Only at SkinSeoul

3x Authenticity Guarantee

We want you to feel reassured when purchasing your skincare products on SkinSeoul, so we offer an authentic product guarantee for all orders. We ship all orders direct from our warehouse in Korea and we guarantee that we will refund your order in full if you believe your product is inauthentic. If you are concerned about the authenticity of your product, please send us an email and our team will be able to assist.

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